Shipping and Refund Policy

Processing time

The time I need to prepare an order for dispatch varies. For details, see individual items. 3-4 weeks

Estimated delivery times

I'll do my best to meet these delivery estimates, but cannot guarantee them. Actual delivery time will depend on the delivery method you choose, and Country where the item need to be delivered. We are not responsible for damaged products due to transportation.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

 

Returns & exchanges

Please contact me if you have any problems with your order. If you need assistance with your order we are here to help you. They are unique pieces of furniture, also designed according to the customer's wishes.

The return can only take place in the presence of obvious manufacturing defects or imperfections on the painting or decorating. Return need to be done within 14 days of delivery.

The following items can't be returned or exchanged

Because of the nature of these items, i can't accept returns for:

Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Purchase cancellation

If you want to cancel your purchase, you need to do it within 24 hours of purchase, and you will be refunded only 50% of the amount. In any case it is necessary to contact the company by e-mail or tel. to receive the right assistance.

Warranty

Ref. D.L. 206/2005 consumer code

 It guarantees the product as foreseen by the current legislation, in any case within the limits of correct assembly and subsequent use.

 Clean with a dry, soft cloth; avoid the use of solvents and abrasives.

 it is guaranteed that the product is made in ITALY.